Logistics Information Technologies Inc.

Privacy Policy

This Privacy Policy was last updated on March 4th, 2020. Logistics Information Technologies, Inc. and any of the companies that it controls, such as its subsidiaries and affiliates, are collectively referred to throughout this Privacy Policy as “we” or “us” or “our”.

We take privacy and security seriously. We are committed to maintaining the confidentiality, privacy, and security of all user and visitor personal information and to comply with applicable data protection and privacy laws and regulation. The Privacy Policy describes how we, as a data controller (meaning a party who determines the purposes and means of processing your personal information) collect, use, and protect the personal information you provide to us on this web site and other web sites that we operate and link to this Privacy Policy (collectively, “Web sites” and individually “Web site”), sites of any affiliated organizations, telephone, mail, and other communication tools. The Privacy Policy also describes the choices available to you regarding our use of your personal information and the steps you can take to access, edit, or delete this information.

This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. Please read and review this Privacy Policy carefully. We may change this Privacy Policy at any time.

We will give you additional privacy information that is specific to a product or service in a Privacy Supplement to this Privacy Policy and other notices you may see while using our products or services. If there is a difference between such notices and this Privacy Policy, the notices should be considered first.

Except to the extent we are limited by applicable law, this Privacy Policy, or any part thereof, will be modified or be updated by us, including the addition or removal of terms, at any time, and such modifications, additions or deletions will be effective immediately upon posting. If we make a materially significant change to our Privacy Policy, we will post a notice on the homepage of our Web site for thirty (30) days after the change is made. If we make any changes to the Privacy Policy that materially impact previously collected personal information about you, we will make reasonable efforts to provide notice and obtain consent to any such changes as may be required by law. Please review this Privacy Policy each time you visit the Web site. By using this Web site, it means you accept the most recent version of this Privacy Policy and agree to be bound by it. If you do not accept this Privacy Policy or you disagree with this Privacy Policy, do not use our products and services, provide us with your personal information, or use this Web site.

Please read and review our Terms of Use to understand the general rules about your use of this Web site as well.

Software on your device may access your information. Our products or services may contain links to, or may be embedded within, other companies’ websites and services that have privacy policies of their own. Where our products or services are embedded to products and services of our customers, we require our customers to provide necessary transparency to you. This might include linking to this Privacy Policy and the relevant Privacy Supplements, or providing the transparency in integrated and embedded notices which identify us as the service provider or controller.

Except as written in any other disclaimers, policies, Terms of Use, or other notices on this Web site, this Privacy Policy and the Terms of Use are the complete agreement between you and us with respect to your use of this Web site.

Introduction

We post this Privacy Policy so that Web site visitors will understand how we utilize the information they provide us. For other important information concerning your use of our site, please refer to our Terms of Use. We respect the privacy of those who use our Web site. Users should understand, however, that by the very nature of the medium, their communications with us, such as postings to the site or e-mail, reveal their e-mail addresses and other potentially identifying information. The information we receive, and how we use it, depends on what you do when visiting our Web site. We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.

What Is Non-Personal Information?

Non-personal information is information we collect through this Web site that does not identify you as an individual person. It includes any of the following items:

the type of web browser software you use
the name of the domain from which you access the Internet (including client and server IP addresses, usernames, ports, queries, or other status-related information)
the Internet address of the Web site from which you linked directly to our Web site
the date and time you access our Web site
which pages you have visited on our Web site
the links and features used
the content viewed or requested.

Further applications may contact our servers periodically, for example to check for updates or to send us information relating to service usage and gather non-personal information.

How Do We Use Non-Personal Information?

Because non-personal information cannot identify you or be tied to you in any way, there are few restrictions on the ways that we can use or share non-personal information. Primarily, we will use this data to make enhancements to the Web site that are specifically tailored to improve the experience of the user community. One way that we use non-personal information is to demonstrate user trends on the Web site. Often, this is done by aggregating the data gleaned from non-personal information. This aggregated, de-identified data might be shared with outside parties who are employed to implement improvements to the site.

What Is Personal Information?

Personal information, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Personal information is information we collect through this Web site that we can use to specifically identify you, such as your:

name
telephone number
e-mail address
state of residence
phone numbers,
street address,
age or age range,
gender,
language,
name of your physician,
whether you are a patient or caregiver,
purpose for participating in any programs,
account information, user names, passwords and user settings,
bank account number or credit card details and other such financial information.

In some places on this Web site you have the opportunity to send us personal information about yourself. For example, you may:

make a purchase
create an account
request services
participate in research or campaigns
use or register into our products or services or use an electronic activation for such, where your device and application type, as well as unique device, application, network and subscription identifiers are sent to us
fill out a registration form, a survey, an e-mail form or the like
or otherwise interact or engage with us.

How do we address Data Quality?

We take reasonable steps to keep the personal information we possess accurate and to delete incorrect or unnecessary personal information. We encourage you to access your personal information through your account from time to time to ensure that it is up to date.

How Do We Keep And Use Personal Information?

We may keep and use your personal information:

to send you information you requested
to respond to your requests
to develop records, including records of your personal information
for internal program monitoring
to remove your personal identifiers (your name, e-mail address, etc.) In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and is treated as such
to protect our rights or property
to protect someone's health, safety or welfare
to comply with a law or regulation, court order or other legal process.

We also maintain records of your consents, preferences and settings relating to, for example, location data, marketing and sharing of personal information.

We maintain records of your purchases, downloads, the content you have provided us with, your requests, agreements between you and us, the products and services provided to you, payment and delivery details, your contacts and communications and other interactions and engagements with us. We may, in accordance with applicable law, record your communication with our customer care or with other such contact points.

We also utilize location-based services and establish location through the use of satellite, mobile, Wi-Fi, Bluetooth Low Energy (“BLE”) or other network based positioning methods. These technologies may involve exchanging your location data and unique device and mobile, Wi-Fi, Bluetooth, or other network related identifiers with us. Our products may operate on multiple device platforms, applications and services which may also collect your location data. When you use our location based services and features, your location data is sent to us to serve you with the right content, which may also include location based advertising. We do not use this information to identify you personally without your consent.

We also obtain information from industry partners and a variety of other sources, including publicly available sources such as business registries. We require these sources to comply with applicable laws with regard to collecting and transferring this data to us, including ensuring that there is a legal basis for the transfer or anonymizing the data in accordance with applicable laws prior to disclosure of the data to us.

Why Do We Process Personal Information?

We may process your personal information for the following purposes. One or more purposes may apply simultaneously.

Providing products and services

We may use your personal information to provide you with our products and services, to process your requests or as otherwise may be necessary to perform the contract between you and us, to ensure the functionality and security of our products and services, to identify you as well as to prevent and investigate fraud and other misuses.

Accounts

Some services may require an account to help you manage your content and preferences. Depending on the service, an account creation may be either required or voluntary. Account creation requires you to provide us with basic contact details about yourself, such as name, email address, country of residence and date of birth. You may also be able to voluntarily provide more information about yourself while creating a profile, such as a photo or avatar of your choice. Using personal information that you provide, we ensure security in your account.

Developing and managing products and services

We may use your personal information to develop and manage our products, services, customer care, sales and marketing. We may combine personal information collected in connection with your use of a particular product and/or service with other personal information we may have about you, unless such personal information was collected for a purpose, where the original purpose is incompatible with this purpose.

Communicating with you

We may use your personal information to communicate with you, for example to inform you that our services have changed or to send you critical alerts and other such notices relating to our products and/or services and to contact you for customer care related purposes.

Marketing, advertising and making recommendations

We may contact you to inform you of new products, services or promotions we may offer and to conduct market research when we have your consent or it is otherwise allowed. We may use your personal information to personalize our offering and to provide you with more relevant services, for example, to make recommendations and to display customized content and advertising in our services. This may include displaying our content and third party content.

What Is Our Legal Basis For Processing Your Personal Information?

Our legal basis for processing your personal information is dependent on the purpose for processing and may vary as described in the Privacy Supplement applicable to the product or service you are using. In general, we process your personal information under the following legal bases: One or more bases may apply simultaneously.

Performance of a contract with you

We process your personal information to perform our obligations under the Service Terms applicable to the product or service you are using, provided by us or our customers.

Your consent

We process your personal information if you have consented to the processing activity. You may revoke your consent at any time. Doing so will bar us from further processing of your personal information based on your consent, but will not impact the lawfulness of processing based on your consent before it was withdrawn. Some of the features of our products and services might be only available based on consent.

Legal obligations

We process your personal information as needed to comply with laws and regulations.

Legitimate interests

We process your personal information to further our legitimate interests, such as in connection with managing, developing, testing, securing, and in limited circumstances marketing, advertising, and making recommendations regarding our products and services. Any such processing is conducted subject to appropriate measures to protect your fundamental rights and freedoms related to your personal information, and in any event will be subject to the restrictions provided in this Privacy Policy. Further information or specification of our legitimate interests may be provided in relevant Privacy Supplement applicable to the product or service.

Do We Share Personal Information With Third Parties?

We commit that we will not share your personal information collected from this Web site with an unrelated third party without your permission or as otherwise discussed below.

Your consent and social sharing services

As noted, we may share your personal information if we have your permission/consent to do so. Some services may allow you to share your personal information with other users of the service or with other services and their users. Please consider carefully before disclosing any personal information or other information that might be accessible to other users.

Subsidiary or affiliate companies of ours and authorized third parties

We may share your personal information with other subsidiary or affiliate companies of ours or authorized third parties who process personal information for us for the purposes described in this Privacy Policy. This may include for example billing through your network service provider or otherwise, delivery of your purchases, providing services including customer service, managing and analyzing consumer data, credit checks, conducting research and managing marketing and other such campaigns. When you purchase a product from us with a network service provider plan, we may need to exchange information with your network service provider to provide you with such service. We may also conduct joint marketing and other communications with our partners, for example your mobile operator. To avoid duplicate or unnecessary communications and to tailor the message to you we may need to match information that we have collected with information that the partner has collected where this is permitted by law. These authorized third parties are not permitted to use your personal information for any other purposes. We bind them contractually, require them to act consistently with this Privacy Policy and to use appropriate security measures to protect your personal information.

Mandatory disclosures

We can, in some situations, be legally compelled to release your personal information in response to law enforcement, a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting Web site visitors who violate our rules or engage in behavior which is harmful to other visitors or is illegal. We may also disclose and otherwise process your personal information in accordance with applicable law to defend our own legitimate interests, for example, in legal proceedings or in connection with governmental requests and filings. We may also disclose your personal information to third parties if we feel that the disclosure is necessary to:

enforce this Privacy Policy or other rules about your use of this Web site
protect our rights or property.
protect someone's health, safety or welfare.

Mergers or Acquisitions

If we decide to sell, buy, merge or otherwise reorganize or dissolve our businesses in certain countries, this may involve us disclosing personal information to prospective or actual purchasers and their advisers, or receiving personal information from sellers and their advisers.

Our Own Service Providers, but only for limited purposes

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. For example, we employ a company to develop and maintain this Web site. In this case, the company will have access to your personal information in the ordinary course of business. However, in this instance, and all instances in which your personal information is shared with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

Please note: In addition to the ways that we may keep, use, disclose, and process personal information described in this Privacy Policy, we also may keep, disclose, and use personal information that you give us through this Web site in ways that we believe are consistent with federal, state and local governmental guidance, directions, regulations, and laws.

How long do we retain Personal Information?

We endeavor to only collect personal information that is necessary for the purposes for which it is collected, and to retain such for no longer than is necessary for such purposes. The length of time personal information is retained, and criteria for determining that time, are dependent on the nature of the personal information and the purpose for which it was provided. For example, for your personal information related to managing your account, such as name, email address, and account content and preferences, are maintained for as long as they are retained by you within your account and for a period of time thereafter to allow you to re-activate your account without a loss of information. Other data, such as records of your activity within the application, are typically maintained only for a short period before being anonymized or pseudonymized. We may also retain your personal information as necessary to maintain logs and business records for analysis, security, and/or audit purposes, comply with record retention requirements under the law, work to deal with any complaints regarding your use of our products and services, and comply with our legal obligations, protect or defend our rights, resolve disputes and enforce our contracts. Additional information may be provided in the Privacy Supplement applicable to the product or service you are using.

Cookies and Web Beacons?

We and our affiliates may use various technologies, such as cookies or web beacons or other similar technologies (see our Cookies and Interest-Based Advertising Policy for more details), to operate and improve our websites and offerings and in so doing to collect and store information when you visit, and this may include identifying your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as product updates and information that may appear on other sites. We also use cookies for personalization and to display ads. Our domains may include third party elements that set cookies on behalf of a third party, for example relating to third party social network.

What Are Your Choices and Rights?

You have a right to know what personal information we hold about you, and to access it. You have a right to have incomplete, incorrect, unnecessary or outdated personal information updated. You have the right to request that your personal information be erased, and to obtain a copy of your data in a machine-readable format. You have the right to object to or restrict processing in certain circumstances, such as where you believe the data is inaccurate or the processing activity is unlawful. You have a right to unsubscribe from direct marketing messages and to request that we stop processing your personal information for direct marketing purposes or on other compelling legal grounds. However, if you opt-out from marketing and other communications from us, critical alerts may still be sent to you.

You may exercise your rights by contacting us or by managing your account and choices through available profile management tools on your device and our services. In some cases, especially if you wish us to delete or stop processing your personal information, this may also mean that we may not be able to continue to provide the services to you. Applicable data protection law may provide certain restrictions on the extent to which these rights may be exercised. If a restriction applies, we will respond to your request with an explanation of what action will be taken, to the extent required under applicable data protection law.

How Are We Safeguarding Personal Information and Providing Web Site Security?

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. We work hard to protect ourselves and our Web site visitors from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

We encrypt many of our services using SSL.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Privacy on other Websites?

This Web site may contain links to other websites. Some of those websites may be operated by us, and some may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the activities or privacy practices of websites operated by others, and we do not endorse, condone, adopt, or accept liability for any statements made on websites to which we provide links. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave this Web site, we recommend that you review each website's privacy practices and make your own conclusions regarding the adequacy of these practices.

Do We Communicate Directly with Visitors to the Web Site?

With your express permission, we may contact you periodically by e-mail, mail or telephone to provide information regarding programs, services and content that may be of interest to you. In addition, some of the features on this Web site allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via email. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. As indicated below, we take reasonable security precautions, however, we cannot guarantee that our e-mails to you will be secure from unauthorized interception.

Are there Special Rules Related to Children’s Privacy?

We care about protecting the online privacy of children. This Web site is not intended for use by children under the age of 18. We will not intentionally collect any personal information (such as a child's name or e-mail address) from children under the age of 18. If you are a child under age 18, please do not send us any information about yourself. If you think that we have collected personal information from a child under the age of 18, please contact us. If we become aware of information we hold from children under the age of 18, we will permanently delete it. We encourage all parents and guardians to monitor their children’s use of the Internet. If you violate this restriction to use of this Web site by individuals aged 18 years or older, you represent that you are 16 years of age or older and, if you are under the age of 18, you either are an emancipated minor or have obtained the legal consent of your parent or legal guardian to enter into the Terms of Use and participate on the Web site.

Are there Special Notices and Rules for Residents of California?

FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and you have provided us with your personal information, you may request information about our disclosures of certain categories of your personal information to third parties for direct marketing purposes. To make such a request, please contact us by email to legal@logisticsinformation.com with “California Privacy Rights” in the subject line and allow 30 days for a response. Please ensure you attest that you are a California resident, provide your complete name (first, middle, last), your current California address, and an email address for responding to you. We will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

FOR RESIDENTS OF CALIFORNIA UNDER THE AGE OF 18. In accordance with Section 22581 of the California Business and Professions Code, you may request and obtain the removal of content or information you have publicly posted. To make such a request, please contact us by email to legal@logisticsinformation.com with “California Privacy Rights” in the subject line. Please provide your complete name (first, middle, last) and an email address for responding to you, specify the site(s) or service(s) to which your removal request relates, including any URLs where the content or information is posted, and the specific content or information you posted for which you are requesting removal. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

Is there Special Information for EU Residents?

FOR RESIDENTS OF THE EUROPEAN UNION ONLY. Under European data protection law, in certain circumstances, you have the right to:

request access to your personal information;
request correction of your personal information;
request erasure of your personal information;
object to processing of your personal information;
request restriction of processing your personal information;
request transfer of your personal information; and
withdraw your consent.

In addition, you have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise any of these rights by sending an email to legal@logisticsinformation.com with “EU Privacy Rights” in the subject line. If you believe that we have not complied with its obligations under this Privacy Policy or European law, you have the right to make a complaint to an EU Data Protection Authority.

Clarification Note for International Users Outside of the United States

We are headquartered in the United States. Our Web site is hosted and administrated in the United States or hosted with cloud service providers who are headquartered in the United States and are intended for users in the United States.

If you are located outside the United States, be aware that information you provide to us or that we obtain as a result of your use of our Web site may be processed in, transferred to, and stored in the United States and will be subject to United States law. The privacy and data protection laws of the United States may be different from the laws of your country of residence.

By using our Web site or providing us with your information, you consent to the transfer of your information to the United States for processing and storage.

Questions, Comments, and Notices

We may deliver notice to you by electronic mail, a general notice on this Web site, or by written communication delivered by First Class U.S. Mail to your address on record with us or in any other way which you provide and for which you have given consent. To request a copy of this Policy, or to request a copy of the Privacy Policy in place at the time you signed up for an account, please contact us at the details below.

If you have questions or comments about this Privacy Policy, please contact us at:

Logistics Information Technologies, Inc.

Dulles Trade Center 1

43671 Trade Center Place, Suite 100

Sterling, Virginia 20166